Flows

Design automated customer journey experiences

Create personalized messaging flows based on customer behavior and actions.

Build automated omnichannel experiences that scale.

Automated

Behavioral

Scalable

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Visual journey builder

Behavioral triggers

Real-time analytics

Automate customer engagement and build personalized journeys

Visual Builder

Design automated customer paths with drag-and-drop simplicity.

Smart Triggers

Send messages based on customer actions and behavior.

Multi-Channel

Mix SMS, Viber, email, and more in one seamless journey.

How it works

Flows offers visual automation to make customer engagement more personalized

Build targeted audience segments for your customer journeys

Create segments from similar attributes, select contact groups, or upload lists to personalize your messaging journeys.

Design automated paths based on customer behavior and actions

Trigger personalized messages across SMS, Viber, email, and more channels based on how contacts engage with your content.

Track engagement and optimize your customer journey performance

Monitor which paths drive engagement with clear visibility into contact progression through each journey step.

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Success Stories

We’re proud to be working with these incredible companies

Clear plans and a good way to experiment if we have audiences in different channels.

Jetour Auto PH

Practical way to utilize the channels that we want to explore. Thanks, m360 team.

Snappr

My360 Plans are a good way for us to explore different channels, and the dashboard is really user-friendly for us to track our usage.

Avail Beauty

Over the years, m360's platform has helped us effectively reach customers with time-sensitive campaigns via Viber and SMS, with support that never fails.

Edamama